FAQ
Get to Know Whats Up Washes
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What is What's Up Washes?Whats Up Washes is a mobile auto detailing service in Richmond, VA, offering full interior and exterior detailing, maintenance washes, and ceramic coatings to keep your vehicle looking its best. We bring professional, high-quality detailing straight to your location.
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How does mobile auto detailing work?We come to you! Whether you’re at home, work, or anywhere in Richmond, VA, our on-site car detailing saves you time while delivering showroom-quality results.
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What areas do you serve?We provide mobile auto detailing in Richmond, VA, and surrounding areas, including Henrico, Midlothian, Chesterfield, Short Pump, and Mechanicsville.
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How do I book a detailing or maintenance wash?You can book online at www.whatsupwashes.com or call us to schedule a one-time detail or enroll in a bi-weekly or monthly maintenance wash plan for regular service.
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How much does a maintenance wash cost?Maintenance washes are cheaper than full detailing and start at an affordable monthly rate. Contact us for custom pricing based on vehicle size and frequency.
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What forms of payment do you accept?We accept cash, credit/debit cards, and digital payments for easy and secure transactions.
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What’s included in a full interior car detailing?Our full interior detailing includes deep cleaning of carpets, seats, dashboards, door panels, and windows. We also offer leather conditioning, stain removal, and odor elimination for a fresh, like-new feel.
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Do you offer exterior detailing and paint protection?Yes! Our exterior detailing includes hand washing, waxing, clay bar treatment, paint correction, and ceramic coating to enhance and protect your vehicle’s finish.
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What is a maintenance wash, and why should I get one?A maintenance wash is a cost-effective, bi-weekly or monthly cleaning service designed to keep your car looking fresh between full details. It includes an exterior hand wash, light interior vacuuming, dusting, and window cleaning. Regular maintenance washes prevent dirt buildup, protect your vehicle’s paint, and save money compared to frequent full details.
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How often should I get my car detailed?For best results, we recommend a full detail every 3-6 months, with a maintenance wash every 2-4 weeks to keep your car in top shape year-round. This prevents stains, oxidation, and long-term damage while keeping your car looking new.
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What are the benefits of a maintenance wash plan?Our bi-weekly and monthly maintenance wash plans ensure your car stays clean with discounted pricing and priority scheduling. This is perfect for busy professionals, luxury car owners, and anyone who values a consistently clean vehicle.
Billing & Pricing
Choose the Best Package for Your Car
Accepted Payment Methods
We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Apple Pay, Google Pay, and other contactless payments are also accepted. All transactions are securely processed through Square. Cash is welcome as well (exact change preferred).
Cancellation & No-Show Policy
A valid card is required to book your appointment.
If you cancel within 24 hours of your scheduled time or fail to show up, a $25 fee will be charged to the card on file.
This policy helps us protect time reserved specifically for you and ensures availability for serious clients.
Satisfaction Guarantee
We are committed to delivering top-notch service. If you are not completely satisfied with the results, we'll make it right for you.